Qld Pensioners

Pension Rail Travel Entitlements (Queensland Pensioner)

Pension Concessions Samples

Queensland Rail support a range of concession entitlements including:

Pension Rail Travel Entitlements (Queensland Pensioner)

Your four (4) Queensland Pension rail entitlements entitle you to one of the following:

    • Economy and Premium Economy Seat: Four (4) one-way trips using one (1) entitlement for each trip.
    • Business Seat: Two (2) one-way trips using two (2) entitlements for each trip.
    • First Class Twin sleeping berth: Two (2) one-way trips using two (2) entitlements for each trip. (See table)
    • First Class Single Sleeping Berth: Two (2) one-way trips using two (2) entitlements for each trip.
    • Rail Bed (Spirit of Queensland): Two (2) one-way trips using two (2) entitlements each trip.

To use your entitlements you will need to have a valid Queensland Pension Concession Card (PCC) at the time of ticketing.

Refer to the Pensioner Rail Travel Entitlements document for further details

Break of Journey

A break of journey is permitted, however must be specified at the time of booking, with the relevant dates of travel, length of stay and destination(s). Additional berth fees will be charged where additional nights in sleepers are required. If a break of journey is required after ticketing, another entitlement may be requested and an additional administration fee may be charged.

Carers

If a customer with a disability or other special care requirement is travelling on pensioner rail travel entitlements, their carer may also be eligible for free rail travel. All requests for free rail travel by a carer must be substantiated by a letter from a doctor, an association for people with a disability or a Qld Companion Card.

The letter must attest to the customer’s disability and the requirement for a carer to travel with them. Free rail travel for carers is available for the same type and class of accommodation and travel between the same stations as the pensioner they are accompanying. Additional charges such as berth fees and meals must be paid by both the pensioner and the carer. It is not necessary for the customer to obtain a fresh letter each time they travel. Letters will be accepted as long as they are less than two (2) years old.

This concession is not provided for the purpose of allowing family members or friends to obtain free travel. Carers travelling on the entitlements of the pensioner are expected to provide nursing and mobility assistance on the journey.

There is no specific age restriction that applies to a carer, however they must be physically able to perform all associated assistance tasks.

When a customer with a disability or other special care requirements is not in receipt of a pension, both the customer with the disability and the carer are required to pay the appropriate fare for their journey.

Berth Fee

A berth fee is payable as an additional charge.

IMPORTANT:

A non refundable administration fee of $25 applies for the use of each entitlement, in addition to any berth fees. Rebooking, cancellation and itinerary amendments will incur a fee under most circumstances. All seats and sleepers must be pre-booked. Due to limited availability it is recommended to book well in advance.

NB:

  • Prices listed above do not include any Trainlink/Railbus coach services (ie Hervey Bay, Yeppoon or Whitsundays).
  • The listed prices are only for Queensland Concession Card holder with sufficient entitlements remaining.
  • While pensioners from other states may receive vouchers, they are only valid for travel within their own state.
  • Prices are subject to change without notice.
  • When all four (4) travel entitlements have been used up for the calendar year you will receive up to a 50% discount on the full adult rail fare on presentation of a current Queensland Pension concession card.
  • All Queensland Pension concession card holders also receive up to 50% off all Country Link services (NSW Rail). Effective for travel dates from 1 April 2013.

For further information please Contact Senior Traveller Tours & Getaways